Our CRM and Sales Force Automation solutions help businesses organise customer relationships, manage sales activities and improve visibility across the customer and sales lifecycle.

CRM Capabilities

• Customer Management: Maintain structured customer and account information.
• Lead Management: Capture, organise and track prospective customers.
• Opportunity Management: Track prospects through defined sales stages.
• Sales Pipeline: Monitor opportunities, activities and sales progress.
• Customer Interactions: Record and manage customer communication and activities.

Sales Force Automation

• Sales Activities: Manage follow ups, meetings, tasks and customer engagements.
• Automated Workflows: Automate repetitive sales and customer management processes.
• Sales Reporting: Improve visibility into sales activities and pipeline information.
• Business Integration: Connect CRM and sales workflows with ERP, payment, communication and other business systems.

Solutions can be configured around different sales processes, customer segments and operational requirements.